Coronavirus (COVID-19) Updates

Due to COVID-19 crisis:

  • Until further notice, the Authority has voluntarily halted water disconnects due to unpaid bills; and
  • Until further notice, late penalties will not be assessed for bills due after March 17, 2020.

 

Bill Payment Options


You may use one of our Bill Payment Options.

If you are currently past due, the Authority recommends making a payment of some amount; this will make your bill more manageable once we get past this crisis.

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Conservation Tips

There are a number of easy ways to save water, and they all start with YOU. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Recent News View All »

If you are experiencing Dirty or Discolored Water

July 08, 2020

A dirty or discolored water event is normally caused by sediment being stirred up when the direction or flow of water changes in the water mains.  Common causes include hydrant use, hydrant replacement, valve turning, routine maintenance, firefighting, main breaks, or nearby construction.

There are no health hazards associated with the sediment in the water.  The sediment is always in our system but is only visible when a change in flow is enough to disturb the sediment.  Customers may choose to drink bottled water while they wait for the discoloration to clear.  In most cases the water will clear on its own within two hours or less. If your water is discolored:

  • Use the water to...

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From one end of this continent to the other

From one end of this continent to the other

July 01, 2020

July 2020. This month, North Americans will be celebrating the birth of their country, their identity as a people and as a nation. From Winnipeg to Washington, D.C., from Calgary to Corpus Christi, from Toronto to Tallahassee, we will watch fireworks and watch parades, we will sing and laugh and make merry. And EAT. Whether your celebration will include barbecue and watermelon, or haddock and butter tarts, there will certainly be some good eats. Join the celebration!

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